Proximus therefore reserves the right to limit or suspend the service in the event of use in excess of more than 10,000 SMS/month or 500 SMS/day or sending SMS to more than 250 different recipients per month. Regarding unlimited mobile data usage, they are subject to a reasonable usage policy. The service is conditioned to a non-abusive use, with due diligence. Normal and personal use of the Service by the Customer and unlimited use If the customer so wishes, he can reactivate his usage via the MyProximus app or by contacting customer service.

More info on and on Protection measure: in order to avoid unexpectedly high bills, the customer's mobile Internet usage is blocked if he uses €60 more data than the amount provided in his bundle. Speed may vary depending on the price plan, device performance and your location while using the service. The “optimale maximum speed” is the speed that can be achieved under optimal usage conditions. 5G being under deployment, the speed estimation is based on limited data. This maximum value results from measurements on the whole national territory and might vary depending on the device performance and your location during the use of the service. The “estimated maximum speed” is the maximum speed that users can expect to achieve at different locations in the coverage area under realistic conditions. You can also choose to deactivate or reactivate this option free of charge via MyProximus.įind more information about mobile paymentsĥG: the 5G network is only accessible in covered areas and is subject to compatible device and subscription.

Your standard monthly budget is set at €100 and can be adjusted via MyProximus to a minimum of €5 and a maximum of €250. The overview of your purchases is listed in the section “Details of your statement for third-party services”, which is added as an attachment to your Proximus bill or statement. The settlement of your purchases takes place together with the settlement of your Proximus products and services. Your purchases are linked to your mobile number and can be consulted in the usage section via MyProximus. The maximum value per transaction is 50€.

This option allows you to purchase third-party services, such as a subscription to streaming services, a digital magazine, purchases on game consoles, e-books, parking or train tickets, paid applications in an app store, etc. Customers with a mobile subscription or prepaid card are automatically given the option to make mobile payments.

Forfait 1 euro free